Moving from handwritten notes to digital vehicle inspections (DVI) is one of the most impactful changes a modern auto repair shop can mak...
Alex Johnson
ServiceRep Contributor
We’ve all been there: the phone is ringing off the hook, every bay is full, three customers are waiting in...
Read ArticleDid you know it costs 5 to 7 times more to acquire a new customer than to retain an existing one? Yet, many...
Read ArticleThe electric vehicle (EV) wave is no longer coming—it’s here. For independent shops, this presents both a t...
Read ArticleWe are thrilled to announce our latest integration with major national parts suppliers. This update is all...
Read ArticleThe technician shortage is the #1 pain point we hear from shop owners. "I have the work, I just don't have...
Read ArticleAre you afraid to markup parts because you think customers will Google the price? Stop it. You are running...
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